Nice job, Rich. I know this was an agonizing analysis to write up.
Heart - this team showed no heart once it got down by three scores.
I think this game comes down to what is between the ears. Even from the beginning they didn't seem to be in the game mentally. Maybe they were thinking about the upcoming Bills game? I just have a hard time imagining Philben not impressing on them to win the game before them. I hate to say that they had a lack of heart, but what else can you say after watching that game. It was a total beat-down by one of the lesser teams in the NFL.